Privacy Policy

This Privacy Policy explains how Bizfylr Solutions Private Limited ("Bizfylr", "we", "us") collects, uses, discloses, and protects personal data when you use our websites, apps, and IT services (software development, automation/integrations, cloud/DevOps, e-commerce setup & management, managed support, and SaaS/digital products).

1. What Data We Collect

   • Contact & Identity: name, email, phone, company, job role; KYC IDs where required for compliance.
   • Business & Project: briefs/specs, documents, media, product/catalog data, ticket history, acceptance notes.
   • Credentials You Authorize: limited access tokens/keys for platforms (e.g., AWS/GCP/Azure, Shopify, Meta/Google Ads, Git) stored using industry-standard secret managers where feasible.
   • Transactional: invoices, amounts, status; payments processed by third-party gateways (we do not store full card data).
   • Technical/Usage: IP, device & browser info, cookies, analytics events, referral URLs, performance and error logs.
   • Support/Comms: emails, chat, call notes, feedback, NPS/helpdesk metadata.

2. How We Use Data

   • Provide, operate, and improve our IT services, projects, and websites.
   • Authenticate access, set up environments, deploy integrations, and manage releases.
   • Project communication, support, and incident response.
   • Billing, accounting, tax, and audit records.
   • Security & fraud prevention, quality assurance, and service analytics.
   • Marketing updates with your choice to opt out at any time.

3. Legal Bases (where applicable)

   We rely on contract performance (to deliver services you request), legitimate interests (service improvement, security), consent (e.g., certain marketing/cookies), and legal obligations (compliance, accounting).

4. Sharing & Sub-processors

   We may share data with vetted vendors strictly to deliver our services—cloud hosting, CI/CD, email/CRM, analytics, payments, ticketing, communication, and marketplace/government portals you ask us to use. We require confidentiality and security commitments where appropriate.

5. International Transfers

   Your data may be processed outside your country. Where required, we implement safeguards such as contractual clauses and technical controls (encryption in transit/at rest, access controls).

6. Data Retention

   We retain personal data only as long as necessary for the purposes above and to meet legal/record-keeping needs. On request and subject to law and contractual constraints, we will delete or anonymize personal data we no longer need.

7. Your Choices & Rights

   • Access/Correction/Deletion: contact us to exercise rights, subject to applicable law and contractual obligations.
   • Portability/Objection/Restriction: available where local law provides these rights.
   • Marketing: unsubscribe links in emails or write to bizfylr@gmail.com.
   • Credentials: you may revoke platform access tokens we use on your behalf at any time.

8. Cookies & Tracking

   We use necessary cookies for site functionality and optional analytics/marketing cookies to improve experience and measure performance. You can control cookies via your browser and any consent tools we present.

9. Security

   We apply reasonable administrative, technical, and organizational measures (role-based access, MFA where possible, encryption, secret managers, logging/monitoring). No method of transmission or storage is 100% secure; we continuously improve our controls.

10. Children

    Our services are not directed to individuals under 18. We do not knowingly collect data from minors.

11. Third-Party Links

    Our sites may link to third-party properties. Their data practices are governed by their own privacy policies.

12. Changes

    We may update this Policy from time to time. Updates will appear here with a revised "Last updated" date.

13. Contact

    Bizfylr Solutions Private Limited • 5th Floor, Maurya Lok Complex, Block A, Patna, Bihar 800001

    Email: bizfylr@gmail.com • Phone: +91 6202619173